Shipping policy

Artigiana Sartoria Veneta 1968 Srl 

We are pleased to offer our customers reliable and fast shipping services with DHL. Below, you’ll find all the details about our shipping policies.

Countries We Ship To
We currently ship to the following countries:

Europe:

Italy, Croatia, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

International:

United Arab Emirates, Australia, Canada, Switzerland, United Kingdom, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States

If your country is not listed, feel free to contact us, and we’ll do our best to find a solution.

Shipping Costs
Shipping costs vary depending on the destination and the total value of your order, it is currently free for orders above 150€.

Express shipping: 
We offer free shipping for orders over 150€

Processing and Delivery Times
We aim to process all orders within 24-48 hours if the product is in stock, if it's not in stock it might take up to 10 working days after receiving payment.

Delivery times depend on the destination and the chosen shipping method:

Standard shipping: 5-7 days
Express shipping: 3-5 days
Once your order is shipped, we will notify you with a tracking number so you can monitor the delivery.

International Shipping
For international orders, customs duties or import taxes may apply, and these will be the responsibility of the customer. We recommend checking with your country’s customs office for any additional costs before placing your order.

Returns and Exchanges
If you have questions about returns or need an exchange, please visit our Returns and Refunds page or contact our customer service team.

For further assistance, you can reach us at +39 041 5726996 or info@cinivenezia.it